Responsible Gambling Commitment
fuji 9bd believes that gambling should be a healthy form of entertainment — not a source of financial stress or mental hardship. We are committed to the safety and wellbeing of every member.
Mandatory
Always Active
Self-Exclusion
Responsible Gambling — What It Is and Why It Matters
Online casino and sports betting are a familiar form of entertainment for many people. However, like any recreational activity, awareness and limits are necessary here as well. At fuji 9bd, we believe that gambling is truly enjoyable only when a member understands their own financial capacity and mental state.
The core of responsible gambling is staying in control of your play — not letting play take control of you. This means setting clear time and money limits, not making repeated deposits to chase losses, and not treating gambling as a source of income. Our terms and conditions set out our specific policies on responsible gambling in detail.
We know that for some people, gambling can become an addiction. This is not their failure — it is a health issue that can be managed with timely support. fuji 9bd takes this seriously and has put in place various protective measures for its members.
On this page you can learn in detail about our self-regulation tools, warning signs, and ways to get help. To learn more about our protection policies and how we use your data, read our privacy policy.
Protective Self-Regulation Tools
The following tools are available directly in your fuji 9bd account settings. These are for you — activate them yourself.
Daily and Weekly Deposit Limits
You can set the maximum amount you deposit per day or per week yourself. Once a limit is set, it takes effect immediately. To increase a limit, you must wait 24 hours.
Set a Playing Time Limit
Decide in advance how long you will play in one session. When the set time is up, the system will prompt you to take a break. You cannot play beyond the set limit in any session.
Cooling-Off Period
If you feel you need a short break, you can activate a cooling-off period of 7, 15, or 30 days. During this time you will not be able to log in to your account, but your funds will remain safe.
Self-Exclusion
If you need a longer break, you can close your account for a period ranging from 6 months to permanently. Any attempt to open a new account during self-exclusion will be rejected.
Review Your Own Activity
You can view your deposit, withdrawal, and betting history at any time from your account dashboard. This information is always available so you can easily understand how much time and money you have spent.
24/7 Support Assistance
Our live chat and email support are available around the clock to help you activate any protective tool or answer your questions. Support is provided in both Bengali and English.
Warning Signs
If you notice any of the following signs in yourself or someone you know, pay attention. These may be early signals of problem gambling.
- Making repeated deposits to chase losses and going beyond your budget.
- Hiding gambling activity from family or friends, or lying about it.
- Feeling restless or unwell when not gambling.
- Using money set aside for rent, bills, or daily expenses for betting.
- Repeatedly failing to stop playing, or being unable to stop even after saying "one last time".
- Gambling having a negative impact on your work, studies, or relationships.
- Taking out loans or borrowing money from others to gamble.
Ask Yourself
Answer the following questions honestly. If you answer "yes" to more than one, consider seeking help.
- Do you sometimes spend more time or money than you planned?
- After a loss, do you try to recover it the next day by betting more?
- Does your family know about your gambling — and are they concerned?
- Do you sit down to play while neglecting work or family responsibilities?
- Do you use gambling to relieve stress or sadness?
Where to Get Help
If you recognise a problem, do not try to deal with it alone — seek someone's help. Asking for help is not weakness — it takes courage.
fuji 9bd Live Chat
Our 24/7 live chat support lets you speak directly in Bengali. Contact us at any time to activate account limits or self-exclusion.
Email Support
Write to our support email to seek help confidentially. Our team responds directly in Bengali and English. You will find the email details on our About Us page.
Family and Trusted People
Talk openly with a trusted family member or close friend. They can stand by you and help when needed.
Professional Counsellors
Reach out to a mental health specialist or addiction counsellor. Many hospitals and NGOs in Bangladesh provide services in this area.
fuji 9bd's Commitments
Age Verification
Every member's age is verified at the time of registration. Accounts for those under 21 are not activated.
Advertising Policy
We do not send any promotional messages to members who have self-excluded or are on a break.
Data Protection
Your personal information and transaction history are kept secure through SSL encryption.
Transparent Reporting
Members can download their complete betting and transaction history at any time.
fuji 9bd always works to maintain a safe environment. Every game and payment process is designed so that members stay in control. When you deposit via bKash, Nagad, or Rocket, that amount is automatically checked against your set limit.
We believe that keeping gambling enjoyable requires staying free from the stress of money lost. So if you ever feel that gambling is affecting other areas of your life, take that seriously.